1. collection of personal data
Personal data is individual information about personal or factual circumstances of an identified or identifiable natural person (data subject - you). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.1 Registration information
To enable you to use the App or the Website, we may collect certain information ("Registration Information") about you, such as:
- E-mail address
- Location and time zone
- Company name
The collection and processing of the personal data mentioned in this section 1.1 is based on Art. 6 para. 1 (b) DSGVO (necessary for the performance of a contract with you). The data will be deleted as soon as the purpose of the contract is fulfilled.
1.2 Collection, processing & use of data within the scope of Seatti services
For the purpose of providing Our Services, We process the categories of personal data listed in subsections 1.2.1 through 1.2.3 below.
The processing of this data is necessary to fulfill our contract with you (Art. 6 para. 1 (b) DSGVO). The data will be deleted as soon as the purpose of the contract has been fulfilled.
1.2.1 We process usage data from our customers so that we can provide our customers with the information they need in our app.
1.2.2 We collect analytical usage data for our Custom Export function.
1.2.3 For the use of our interactive floor plans, we also collect and store floor plans for our customers.
For the purpose of payment processing, we process the personal data required for this purpose.
We currently only offer payment by bank transfer. The legal basis for processing your data for the purpose of payment processing is Art. 6 para. 1 (b) DSGVO. In addition, we have a legitimate interest in offering an effective and secure payment method (Art. 6 para. 1 (f) DSGVO). The data will be deleted when the purpose of the contract is fulfilled.
1.4 E-mail communication
We may send you our newsletter and other direct mail marketing emails, provided that you have given your prior consent. Once you have signed up, you will receive an email with a link to activate the newsletter service. In other words, we will send you an email to the address you provided when you signed up, asking you to confirm that you want to receive the newsletter. If you do not confirm your subscription, your data will not be stored in our email sending tool. You have the right to unsubscribe from receiving such e-mails at any time with effect for the future. To do so, please click on the "Unsubscribe" link in the email and follow the instructions.
The collection and processing of the personal data mentioned in the previous paragraph is based on your consent pursuant to Art. 6 para. 1 (a), 7 DSGVO. If you give us your consent to process your personal data for a specific purpose, you can revoke your consent at any time and we will stop processing your data for this purpose and delete the data immediately.
1.4.2 Direct marketing
Email addresses collected when you register for an account are used for direct marketing for our products and services. If you no longer wish to receive direct marketing, you can opt out of the use of your email address at any time. The unsubscribe link is located in the header of each email or in your profile settings.
The collection and processing of the personal data mentioned in the above paragraph is based on your consent pursuant to Art. 6 para. 1 (a), 7 DSGVO. If you consent to us processing your personal data for a specific purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose and delete the data immediately.
1.5 Log and usage data
Our servers automatically record information ("Log and Usage Data") that arises from your use of the Website and/or the App, which in turn helps us improve our service. Log and Usage Data may include information such as your IP address, browser type, referring domain, pages visited, access times, your mobile carrier, and search terms. Other actions, such as interactions with Seatti and advertisements, may also be included in log and usage data. An IP address is a number associated with the service through which you access the Internet, such as your ISP (Internet Service Provider), business, or university.
The collection and processing of the personal data mentioned in the preceding paragraph is based on Art. 6 para. 1 (f) DSGVO. According to Art. 6 para. 1 (f) DSGVO, the processing of personal data is lawful if it is necessary for the purposes of the legitimate interests of the controller (Seatti), unless those interests override the interests or fundamental rights and freedoms of the data subject (you). Our legitimate interests are to manage the App and/or Website, to improve our services and to detect and prevent hacking attacks.
1.6. information we receive or collect when you access our app and/or website through your mobile device
When you access our App and/or Website from your cell phone or other mobile device, including iPads and other tablets, we collect your mobile device identifier and IP address. We may create and assign an identifier for your device that is similar to an account number. We may collect the name you have associated with your device, device type, phone number, country, and any other information you provide to us, such as username, character name, geographic location, or email address.
If you enable these features, we may collect your device's geolocation data and store your device's coordinates to provide you with certain features. We may also use your device's geolocation data to personalize the App and/or the Website and to help you interact with other users. You can control your location information settings in your account settings and turn them off if you really want to. Even if you have disabled location services, we can determine your city, state, and country location based on your IP address (but not your exact location).
The collection and processing of the personal data mentioned in the previous paragraph is based on Art. 6 para. 1 (f) DSGVO. According to Art. 6 para. 1 (f) DSGVO, the processing of personal data is lawful if it is necessary for the purposes of the legitimate interests of the controller (Seatti), unless those interests override the interests or fundamental rights and freedoms of the data subject (you). Our legitimate interests are to manage the App and/or the Website, to improve our services and to detect and prevent hacking attacks.
1.7 Customer support
If you contact our customer service, we will receive your email address and may track your IP address and the information you send to us in order to resolve your inquiry. We will keep records of our communications with you, including any complaints we receive from you about other users (and from other users about you).
The collection and processing of the personal data mentioned in the preceding paragraph is based on Art. 6 para. 1 (b) DSGVO (necessary for the performance of a contract with you).
2. use of personal data
Where appropriate, we may use personal information about you to:
- to create your account;
- to determine how you use our App and/or Website and improve its stability, user flow and graphical interface;
- to identify and suggest connections with other users of the App and/or Website;
- to enable communication between users;
- to contact you regarding the Website, technical support, your account or other inquiries;
- to provide you with services or information you have requested or products or services you have ordered;
- prevent fraud or potentially illegal activity and monitor and enforce our App and/or Website terms, conditions, and notices;
- notify you of updates to the App and/or Website;
- monitor or improve the use of the App and/or Website or solicit input and feedback
- deliver, customize and target the advertising and content you see to your audience (see Section 6 on Cookies);
- send you promotional materials or special offers; and
- disclose your personal information in certain circumstances.
3. disclosure of your personal data
Our policy is not to share your personal information except in the limited circumstances described below:
Service Providers - We may share your personal data with our service providers. Our service providers may be located in countries other than the country where the data was originally collected, including countries outside the European Economic Area ("EEA"). These countries may not have the same data protection laws as the country where you provided the data. If we transfer your data to other countries, we will protect it and comply with applicable laws that provide adequate protection for transfers of data outside the EEA.
Law Enforcement - We will cooperate with law enforcement authorities when and to the extent consistent with applicable privacy laws. This may include retaining or disclosing your personal information, including your registration information, if we believe in good faith that such action is necessary to comply with a law or regulation, or if we believe disclosure is necessary to comply with a judicial proceeding, court order or legal process, to resolve fraud, security or technical issues, or to protect our rights or property.
If applicable, the collection and processing of the personal data mentioned in the previous paragraph is based on Art. 6 para. 1 (f) DSGVO (according to Art. 6 para. 1 (f) DSGVO, the processing of personal data is lawful if it is necessary for the purposes of the legitimate interests of the controller (Seatti), unless such interests are overridden by the interests or fundamental rights and freedoms of the data subject (you)) - our legitimate interest is the enforcement and protection of our rights or on Art. 6 para. 1 (c) (necessary to comply with a legal obligation of the data controller (Seatti)).
Business Transfers - In the event that Seatti or one of our affiliates is involved in a bankruptcy, merger, acquisition, reorganization or asset sale, your information may be transferred as part of that transaction if and to the extent consistent with applicable data protection laws.
The collection and processing of the personal data mentioned in the preceding paragraph is based on Art. 6 para. 1 (f) DSGVO. According to Art. 6 para. 1 (f) DSGVO, the processing of personal data is lawful if it is necessary for the purposes of the legitimate interests of the controller (Seatti), unless those interests override the interests or fundamental rights and freedoms of the data subject (you). Our legitimate interest is to be able to comply with our obligations in connection with such transaction.
Non-Personal Information - We may share or disclose your aggregated or otherwise non-personal information with third parties to perform industry analysis and demographic profiling.
4. storage and retention of data
The processing of your personal data usually takes place in Germany or in member states of the European Union. If, in certain cases, processing takes place in third countries, this will only occur if the adequacy of the level of data protection in the third country has been confirmed by the European Commission in accordance with Article 45 of the GDPR on the basis of the EU standard contractual clauses or if it has been ensured in another way that the level of data protection at the recipient is adequate.
5. data security
Seatti takes appropriate technical and organizational measures to protect the data against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access and against all other unlawful forms of processing. These security measures have been taken taking into account the state of the art, the implementation costs, the risks involved in the processing and the nature of the personal data, with particular attention to sensitive data. In particular, appropriate awareness, confidentiality obligations and training ensure that the data are not transferred or disclosed to unauthorized persons.
Cookies are small data files that are transferred to your computer's hard drive. Like many websites, we use "cookie" technology to collect additional data about website usage and to improve Seatti, but for many parts of our app and/or website, such as searching and viewing public user profiles or lists, we do not require cookies.
The cookies we collect allow us to learn how people interact with Seatti. Cookies store information about your website visits and can recognize you and your preferences each time you visit Seatti. They help us to provide you with a better service.
If for any reason you do not want all your activities to be stored by Seatti, you can set your browser and cell phone settings to block cookies and local storage, but please remember that you may not be able to access all of Seatti's features if you do so.
6.1 Necessary and functional cookies
Some cookies are necessary for the functioning of the website and cannot be disabled. Without these cookies, you will not be able to view our website properly. We also use functional cookies that help us improve the performance of our website.
The collection and processing of the personal data mentioned in this section is based on Art. 6 para. 1 (f) DSGVO. Our legitimate interest is to analyze the use of the app and/or website and to improve our services. The necessary cookies are stored for the duration of your browser session.
6.2 Performance and advertising cookies
These cookies allow us to analyze the use of the website so that we can measure and improve performance. They are also used by advertising companies to serve ads that are relevant to your interests. These cookies contain a unique key to distinguish the browsing habits of individual users.
If you wish to prevent performance and advertising cookies from being stored, you can change your cookie preferences at any time by changing your cookie settings above.
6.3 We use the following cookie variants
These cookies are necessary for the website to function correctly. They allow you to access and navigate the website and use various services, features and tools. Examples include remembering previous actions (e.g. text entered). These cookies cannot be disabled.
Analytics & Research
Analysis & Feedback
For more details, see the "About Hotjar" section on Hotjar's support page.
These cookies store your settings and preferences, as well as the choices you make (for example, language or regional preferences), to help us personalize your experience and provide you with enhanced features and content.
Website Security & Integrity
These cookies can help us detect and prevent security risks. They can be used to store your session information and help us with our anti-spam measures and can help us fend off phishers and scammers
Website Features & Services
- Twitter: https://twitter.com/privacy
- Facebook: https://www.facebook.com/policy.php
- YouTube: http://www.google.co.uk/intl/en/policies/privacy/
We need to use certain cookies and store data on your local storage devices to provide you with the best possible experience. They help you navigate our website and ensure that pages load quickly and respond promptly to your requests.
Notice about Do Not Track
Do Not Track ("DNT") is a privacy setting that users can make in certain web browsers. Currently, we do not recognize or respond to DNT signals.
9. your rights
If the relevant legal requirements are met, you have the following rights under the GDPR:
1. The right of access (Article 15 GDPR)
You can request information about the following:
- Which of your personal data we process
- The purposes of the processing
- The category of personal data
- The categories of recipients to whom your personal data have been or will be disclosed
- The planned duration of the storage
- The origin of your data, if they were not collected directly from you
2. The right to rectify inaccurate data or to complete incomplete data (Article 16 GDPR)
3. The right to erasure (Article 17 DSGVO)
You have the right to request the erasure of your data. However, this right only applies insofar as we are not obliged to continue storing the data due to legal or contractual retention periods or other legal obligations or rights.
4. the right to restrict the processing of your data (Article 18 DSGVO)
5. the right to data portability (Article 20 DSGVO)
You have the right to receive selected data relating to you that is stored by us in a common and machine-readable format or to request that it be transferred to another controller.
6. The right to lodge a complaint with a supervisory authority
For this purpose, you may at any time contact the supervisory authority of the place where you reside, your workplace or the registered office of our company.
7. The right to revoke consent
Insofar as our data processing is based on consent given by you, you have the right to revoke your consent at any time with effect for the future. The consent is then deemed no longer given from this point in time. The revocation of consent is not retroactive. The processing of data during the period in which the consent was valid is not affected by this.
You can exercise the above rights by contacting us at Compliance@seatti.co.
10. contact information
If you have any questions or suggestions, or would like to correct your personal information, please email us at firstname.lastname@example.org.
You can contact our data protection officer at the following address:
Data Protection Officer @Seatti
heyData GmbH, Schützenstraße 5 10117 Berlin Germany